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Instructions for Getting Your Background Check
Instructions for Getting Your Background Check

How do SRS host families submit their background checks? Here's a complete breakdown of the process.

Updated over a week ago

Getting Your Background Check with Sterling Volunteers

StudentRoomStay and the Council on Standards for International Educational Travel (CSIET) require all host families to undergo an annual background check to ensure their student's safety, as well as the safety of everyone involved in the program and community.

πŸ’‘ Note: This step is part of our host family application and vetting process. You will be guided to the step via email after your initial host family application has been approved and you have been matched with an international student. βœ“

Your next step as a host family is to submit an application for a background check for every member of your household who is (or will be) 18 years of age or older while residing in the home with a student.

To do so, each adult will register a free account online with Sterling Volunteers. Each of you will then be able to order your individual background check in just a few easy steps (the process takes less than 5 minutes!).

πŸ” Sterling Volunteers Good Deed Code β†’ 4rgpc5h

During the registration process, if you are asked to submit a "good deed code", please enter our specific code for StudentRoomStay: 4rgpc5h

  • Please click on Background Check Sterling Volunteers to start the process: https://app.sterlingvolunteers.com/en/Candidates/Account/Register

  • Please forward this link to all household members over age 18. Each person will need to login and create a free account.

  • Please note that for each host family member in which a criminal background check is required, a $20 fee will be deducted from the first host stipend payment to cover the cost.


If you have any technical questions about the background check steps, please contact Sterling Volunteers' Customer Care team by email: theadvocates@sterlingvolunteers.com or call: 1-855-326-1860 option 1

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