Managing Maintenance Requests:
Easily organize requests in your portal
Keep digital records of all issues and repairs
Send updates directly to your tenant
Fix it fast, maintain trust, improve tenant retention
How it Works:
If something breaks in a tenant's unit, they can use the maintenance request feature to report the issue and attach photos.
All your maintenance requests will appear in chronological order in your portal.
You can change the status of your maintenance requests (open, pending or closed) to make sure you have not missed anything.
You and your students can rest assured that all the data for maintenance requests is stored in a safe place.
Students give you consent to enter the unit when submitting a request.
No more emails, calls or text messages from tenants regarding maintenance to organize and keep track of
Editing the Maintenance Request Feature in your Portal:
Go to your portal's home screen/navigation bar → click on "Manage Property"
Scroll down to "Maintenance Details"
Customize the emergency message
Show/hide or customize the pet policy message
Show/hide the consent checkbox for you to enter the unit if they are away